FMS - Facility Management Service
Purpose
Facility Management Service (FMS) is an all-inclusive IT infrastructure management solution designed to smoothen and assist an organization's digital ecosystem from physical hardware equipping to secure networking, cloud enablement, and in progress technical assistance.
Whether managing multiple office branches, supporting remote workforces, or executing complex hybrid cloud environments, FMS gives you centralized control, secure access, and 24/7 support. The service assures business continuity, optimized performance, and dependable tech operations across all scales.
Core Features
Hardware Setup & Maintenance
Entire support for IT hardware deployment, maintenance, and lifecycle management. FMS comprises of installation and configuration of desktops, laptops, servers, and peripherals, preventive and on-demand maintenance to alleviate hardware failures, and inventory control, asset tagging, and upgrade planning.
Secure Network & VPN Configuration
FMS designs and maintains enterprise-grade secure connectivity solutions. This includes VPN setup for remote teams and multi-site organizations, firewall and endpoint protection configuration, and network health monitoring with incident response mechanisms.
Cloud Migration & Storage Solutions
FMS enables seamless transition to cloud platforms with expert planning and execution. It supports migration to Azure, AWS, or Google Cloud environments, secure storage planning, backup solutions, and hybrid cloud architecture with scaling support.
24/7 Helpdesk & Remote Support
Round-the-clock technical assistance to confirm uninterrupted business operations. FMS offers multichannel support via phone, email, remote desktop and ticketing systems, with resolution capabilities across OS, software, hardware, and network issues, along with proactive system health monitoring.